Struggling with how to allocate time and resources, EMU sought out ReUp Education to help overcome their challenges. Michael Tew, Associate Provost and Associate VP for Academic Programming and Services, recalls: “Our interest in working with ReUp stemmed from the idea that ReUp has the staff and the expertise to coach students through that re-entry process. We were impressed with ReUp’s ability to do that.” Every student ReUp reaches out to at EMU is introduced to a dedicated Success Coach who will offer personalized support. Providing truly personalized support is essential to ensure students do not just enroll, but are able to overcome obstacles throughout their academic journey and earn their degree.
Our patent-pending technology enables our team of coaches to use critical insights about each student to deliver high quality individualized support plans, while our Intelligent Queue™ helps our coaches to know exactly who is in need of proactive support each day.